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~isPartOf:"Journal of retailing"
~person:"Blessing, Gerald"
~subject:"Consumer behaviour"
~subject:"Deutschland"
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Do mystery shoppers really predict customer satisfaction and sales performance?
Blessing, Gerald
;
Natter, Martin
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 47-62
Persistent link: https://www.econbiz.de/10012130005
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