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~isPartOf:"Journal of retailing"
~subject:"Customer satisfaction"
~subject:"Innovation management"
~subject:"Kundenzufriedenheit"
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Journal of retailing
Journal of retailing and consumer services
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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Innovations in retail delivery : current trends and future directions
Ratchford, Brian Thomas
;
Gauri, Dinesh Kumar
;
Jindal, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 547-562
Persistent link: https://www.econbiz.de/10014465650
Saved in:
2
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
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