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~isPartOf:"Journal of retailing"
~subject:"Kundenzufriedenheit"
~subject:"Online-Handel"
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Kundenzufriedenheit
Online-Handel
Omnichannel retailing
4
Multichannel strategy
3
Multikanalvertrieb
3
Online retailing
3
Beziehungsmarketing
2
Consumer behaviour
2
Distribution channel
2
E-commerce
2
Einzelhandel
2
Electronic Commerce
2
Konsumentenverhalten
2
Relationship marketing
2
Retail trade
2
Vertriebsweg
2
Assortment
1
Channel cannibalization
1
Channel integration
1
Channel synergies
1
Customer experience measurement
1
Customer satisfaction
1
Dienstleistungsqualität
1
E-Commerce
1
Fashion
1
Fashion goods
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Inventory
1
Lieferkette
1
Long tail theory
1
Measurement
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Messung
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Mode
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Multi-channel management
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Multichannel customer behavior
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Order delivery
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Order fulfillment
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Quality
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English
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Ratchford, Brian Thomas
2
Carlson, Jamie
1
Gauri, Dinesh Kumar
1
Grewal, Dhruv
1
Gudergan, Siegfried
1
Jindal, Rupinder P.
1
Namin, Aidin
1
Rahman, Syed Mahmudur
1
Soysal, Gonca
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Wetzels, Martin
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Zentner, Alejandro
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Journal of retailing
Journal of retailing and consumer services
11
Management science : journal of the Institute for Operations Research and the Management Sciences
5
International journal of retail and distribution management
4
European journal of operational research : EJOR
3
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
3
Journal of operations management
2
Transportation research / E : an international journal
2
Administrative Sciences : open access journal
1
Advances in business and management forecasting
1
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
Cogent business & management
1
Decision sciences
1
Electronic commerce research
1
European journal of marketing
1
IEEE transactions on engineering management : EM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of innovation and technology management : IJITM
1
International journal of production economics
1
International journal of production research
1
International journal of technology marketing : IJTMkt
1
Journal of advances in management research : JAMR
1
Journal of business research : JBR
1
Journal of internet commerce
1
Journal of marketing research
1
Journal of strategic marketing
1
Journal of supply chain management science : JSCMS
1
Les cahiers du GERAD
1
Marketing intelligence & planning
1
Operations management research : OMR ; advancing practice through theory
1
Operations research perspectives
1
Service business
1
The international review of retail, distribution and consumer research
1
Working paper series : WPS
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ECONIS (ZBW)
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1
Innovations in retail delivery : current trends and future directions
Ratchford, Brian Thomas
;
Gauri, Dinesh Kumar
;
Jindal, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 547-562
Persistent link: https://www.econbiz.de/10014465650
Saved in:
2
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
3
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
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