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~isPartOf:"Journal of retailing"
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Leistungsmotivation
6
Work motivation
6
Einzelhandel
4
Retail trade
4
Salespeople
4
Verkaufspersonal
4
Arbeitszufriedenheit
3
Customer service
3
Job satisfaction
3
Kundenservice
3
Arbeitsleistung
2
Consumer behaviour
2
Frontline employees
2
Job performance
2
Konsumentenverhalten
2
Motivation
2
Arbeitskräfte
1
Arbeitsverhalten
1
Betriebsklima
1
Beziehungsmarketing
1
Challenge appraisal
1
Climate change
1
Customer requests
1
Customer satisfaction
1
Defensive processing
1
Dienstleistungsqualität
1
Employee appraisal
1
Employee performance
1
Frontline employee (FLE)
1
Goal relevance
1
Hindrance appraisal
1
Identify
1
Identity threat
1
In-store behavior
1
India
1
Indian retail
1
Indien
1
Initiative-focused climate
1
Instrumental & experiential motivation
1
Internal communication
1
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6
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English
6
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Angell, Robert J.
1
Boyd, Eric
1
Brown, Tom
1
Dahlén, Micael
1
Danaher, Tracey S.
1
Guo, Wenxia
1
Holmqvist, Jonas
1
Jain, Shailendra Pratap
1
Jung, Jin Ho
1
Lunardo, Renaud
1
Main, Kelley J.
1
Marder, Ben
1
Mukhopadhyay, Soumya
1
Sok, Keo Mony
1
Sok, Phyra
1
Van Vaerenbergh, Yves
1
Vijayalakshmi, Akshaya
1
White, Katherine
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Zablah, Alex R.
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Journal of retailing
Discussion paper series / IZA
153
Journal of vocational behavior
101
Journal of business research : JBR
83
The international journal of human resource management
80
Journal of managerial psychology
78
International journal of hospitality management
72
IZA Discussion Paper
69
International journal of human resource management
69
CESifo working papers
68
Cogent business & management
54
Journal of business and psychology
54
Journal of economic behavior & organization : JEBO
52
Discussion paper / Tinbergen Institute
50
SpringerLink / Bücher
49
Public personnel management
44
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
43
Public management review
43
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
42
Human resource management
41
Management science : journal of the Institute for Operations Research and the Management Sciences
39
Journal of business ethics : JOBE
38
NBER working paper series
38
Working paper / National Bureau of Economic Research, Inc.
38
Academy of Management journal : AMJ
37
Career development international : the journal for executive, consultants, academics and individuals
37
International journal of contemporary hospitality management
36
Administrative Sciences : open access journal
35
Personnel review
35
Leadership & organization development journal
34
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
33
NBER Working Paper
32
Employee relations
31
Human performance
31
International public management journal
31
Journal of career development
31
Journal of management : JOM
31
International journal of manpower
30
International journal of organizational analysis
30
Advances in developing human resources : ADHR
29
Discussion paper / Centre for Economic Policy Research
29
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ECONIS (ZBW)
6
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1
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
2
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
3
Understanding consumers in-store behavior : the dual role of episode-specific motive adjustment and motive selection
Mukhopadhyay, Soumya
;
Vijayalakshmi, Akshaya
;
Jain, …
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 460-479
Persistent link: https://www.econbiz.de/10014461665
Saved in:
4
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
Saved in:
5
The language backfire effect : how frontline employees decrease customer satisfaction through language use
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Lunardo, Renaud
; …
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 115-129
Persistent link: https://www.econbiz.de/10012102960
Saved in:
6
Sensitivity to ulterior motives in retail settings : the moderating role of dual-identity versus sole-identity consumers
Main, Kelley J.
;
Guo, Wenxia
;
White, Katherine
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 63-75
Persistent link: https://www.econbiz.de/10012130008
Saved in:
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