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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"msa"
~person:"Al Khateeb, Amr"
~subject:"Service quality"
~type_genre:"Article in journal"
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Service quality
Beziehungsmarketing
2
Dienstleistungsqualität
2
Relationship marketing
2
Anthropomorphism
1
App stickiness
1
Cognition
1
Competence
1
Consumer behaviour
1
Customer satisfaction
1
E-commerce
1
E-retailing
1
Einzelhandel
1
Electronic Commerce
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Emotion
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Internet marketing
1
Kognition
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Konsumentenverhalten
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Kundenzufriedenheit
1
Mobile Anwendung
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Mobile application
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Mobile apps
1
Online customer experience
1
Online retailing
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Online-Handel
1
Online-Marketing
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Relationship quality
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Retail trade
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Stereotype content model
1
Stimulation-organism-response model
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Virtual influencer
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Warmth
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Website
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Al Khateeb, Amr
Prentice, Catherine
11
Söderlund, Magnus
8
Lu, Susan Feng
5
Park, Jungkun
5
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
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Prybutok, Victor R.
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Rokonuzzaman, Md
4
Terwiesch, Christian
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Chan, Carri W.
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Harun, Ahasan
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Hollebeek, Linda D.
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Jebarajakirthy, Charles
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Karande, Kiran
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Ladhari, Riadh
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Mortimer, Gary
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Alnawas, Ibrahim
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Antwi, Collins Opoku
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Asante, Daniel
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Asante, Eric Adom
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Ashill, Nicholas J.
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Babin, Barry J.
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Bavafa, Hessam
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Bilgihan, Anil
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Boadi, Evans Asante
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Boakye, Kwabena G.
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Borges, Adilson
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Brengman, Malaika
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Cambra-Fierro, Jesús
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Campbell, Dennis W.
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Chen, Mu-Chen
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Cioppi, Marco
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Davari, Arezoo
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DeFond, Mark L.
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Journal of retailing and consumer services
Management science : journal of the Institute for Operations Research and the Management Sciences
International journal of contemporary hospitality management
1
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ECONIS (ZBW)
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The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
2
Developing and validating a multidisciplinary scale of e-retailing website elements
Alnawas, Ibrahim
;
Al Khateeb, Amr
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209668
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