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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"NBER working paper series"
~person:"Francioni, Barbara"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Francioni, Barbara
Prentice, Catherine
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Journal of retailing and consumer services
NBER working paper series
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Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
2
Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara
;
Savelli, Elisabetta
;
Cioppi, Marco
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011883221
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