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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Aimin, Wang"
~subject:"Service quality"
~subject:"Vertrauen"
~type_genre:"Article in journal"
~type_genre:"Book section"
~type_genre:"Government document"
~type_genre:"Textbook"
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Journal of retailing and consumer services
The service industries journal
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A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
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