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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~language:"msa"
~person:"Davari, Arezoo"
~person:"Ellis-Chadwick, Fiona"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Service quality
4
Consumer behaviour
3
Einzelhandel
3
Konsumentenverhalten
3
Retail trade
3
Customer satisfaction
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Business value
1
Customer experience
1
Customer journey
1
Data security
1
Datensicherheit
1
Einkaufszentrum
1
Einzelhandelsstandort
1
Electronic-commerce
1
Functional value
1
Hedonic value
1
Mobile Anwendung
1
Mobile app
1
Mobile application
1
Online retail patronage
1
Online retailing
1
Online-Handel
1
Patronage
1
Perceived risk
1
Quality management
1
Qualitätsmanagement
1
Relationship marketing
1
Retail location
1
Retail repatronage
1
Satisfaction towards retailer
1
Security concerns
1
Shopping center
1
Shopping experience
1
Social value
1
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Article in journal
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English
Malay (macrolanguage)
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Davari, Arezoo
Ellis-Chadwick, Fiona
Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
5
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
El Hedhli, Kamel
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Fazal-e-Hasan, Syed
2
Fernandes, Teresa
2
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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
1
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ECONIS (ZBW)
4
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1
Towards rebuilding the highstreet : learning from customers' town centre shopping journeys
AbedRabbo, Majd
;
Hart, Cathryn
;
Ellis-Chadwick, Fiona
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209476
Saved in:
2
Investigating the effectiveness of retailers' mobile applications in determining customer satisfaction and repatronage intentions? : a congruency perspective
Iyer, Pramod
;
Davari, Arezoo
;
Mukherjee, Amaradri
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 235-243
Persistent link: https://www.econbiz.de/10011904413
Saved in:
3
Identifying the determinants of online retail patronage : a perceived-risk perspective
Davari, Arezoo
;
Iyer, Pramod
;
Rokonuzzaman, Md
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 186-193
Persistent link: https://www.econbiz.de/10011598742
Saved in:
4
The role of e-service quality management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
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