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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~language:"spa"
~person:"Mehrotra, Ankit"
~person:"Paul, Justin"
~person:"Söderlund, Magnus"
~person:"Wästlund, Erik"
~subject:"Consumer behaviour"
~subject:"Indien"
~subject:"Online-Handel"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
Indien
Online-Handel
Konsumentenverhalten
34
Customer satisfaction
18
Kundenzufriedenheit
18
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
9
Einzelhandel
9
Relationship marketing
9
Retail trade
9
Arbeitszufriedenheit
4
Customer service
4
Dienstleistungssektor
4
Job satisfaction
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4
Satisfaction
4
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4
Brand
3
Brand management
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Confidence
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Loyalty
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Markenartikel
3
Markenführung
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Online retailing
3
Perception
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Purchase intention
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Service encounters
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Wahrnehmung
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Consumer attitude
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Customer experience
2
Developing countries
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Digital hoarding
2
Digitalisierung
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2
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Article in journal
Aufsatz in Zeitschrift
Aufsatzsammlung
1
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English
Spanish
Author
All
Mehrotra, Ankit
Paul, Justin
Söderlund, Magnus
Wästlund, Erik
Park, Jungkun
19
Prentice, Catherine
18
Septianto, Felix
17
Thaichon, Park
15
Dhir, Amandeep
14
Jebarajakirthy, Charles
13
Lombart, Cindy
12
Pantano, Eleonora
12
Dwivedi, Yogesh Kumar
10
Kaur, Puneet
10
Klaus, Philipp
10
Mortimer, Gary
10
Otterbring, Tobias
10
Rana, Nripendra P.
10
Baier, Daniel
9
Ladhari, Riadh
9
Sands, Sean
9
Talwar, Shalini
9
Agag, Gomaa
8
Gázquez-Abad, Juan Carlos
8
Hollebeek, Linda D.
8
Louis, Didier
8
Loureiro, Sandra Maria Correia
8
Quach, Sara
8
Borges, Adilson
7
Chebat, Jean-Charles
7
Duan, Yongrui
7
Elms, Jonathan
7
Gilboa, Shaked
7
Khan, Imran
7
Kumar, Sushant
7
Northey, Gavin
7
Souiden, Nizar
7
Trinh, Giang
7
Abdelmoety, Ziad Hassan
6
Baumann, Chris
6
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Journal of retailing and consumer services
Journal of business research : JBR
9
International journal of consumer studies
4
The international review of retail, distribution and consumer research
4
Business strategy and the environment
3
European management journal
3
International journal of market research
3
Psychology & marketing
3
Technological forecasting & social change : an international journal
3
The journal of consumer marketing
3
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Asia Pacific business review
1
Asia Pacific journal of marketing and logistics
1
Asian journal of business ethics : AJBE
1
European journal of marketing : EJM
1
European management review : EMR
1
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
1
Global business review
1
International journal of business process integration and management : IJBPIM
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurial behavior & research
1
International journal of productivity and quality management : IJPQM
1
International journal of retail & distribution management
1
International marketing review
1
Journal of East-West business
1
Journal of consumer behaviour
1
Journal of customer behaviour
1
Journal of emerging market finance
1
Journal of enterprising communities : people and places in the global economy ; JEC
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing communications
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of promotion management : JPM
1
Journal of service management
1
Journal of strategic marketing
1
Journal of targeting, measurement and analysis for marketing
1
Nordic journal of business : NJB
1
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ECONIS (ZBW)
34
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1
Connecting BOP consumers and retailers : what drives small-time retailing through social media?
Kumar, Jitender
;
Katiyar, Gagan
;
Mehrotra, Ankit
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462294
Saved in:
2
Diet or lifestyle : Consumer purchase behavior of vegan retailing. A qualitative assessment
Habib, Muhammad Danish
;
Alghamdi, Aseel
;
Sharma, Veenu
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460817
Saved in:
3
Enablers and inhibitors of digital hoarding behaviour : an application of dual-factor theory and regret theory
Vinoi, Nivin
;
Shankar, Amit
;
Mehrotra, Ankit
;
Kumar, …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462224
Saved in:
4
Holding on to your memories : factors influencing social media hoarding behaviour
Vinoi, Nivin
;
Shankar, Amit
;
Khalil, Ashraf
;
Mehrotra, Ankit
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460870
Saved in:
5
Over-the-top (OTT) retailing in the post pandemic world : unveiling consumer drivers and barriers using a qualitative study
Agarwal, Reeti
;
Mehrotra, Ankit
;
Sharma, Veenu
;
Papa, …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014373360
Saved in:
6
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
7
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
8
Customer happiness as a function of perceived loyalty program benefits : a quantile regression approach
Agarwal, Reeti
;
Mehrotra, Ankit
;
Misra, Dheeraj
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209461
Saved in:
9
The role of brand experience, brand resonance and brand trust in luxury consumption
Husain, Rehan
;
Paul, Justin
;
Koles, Bernadett
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209656
Saved in:
10
Do brands make consumers happy? : a masstige theory perspective
Kumar, Ajay
;
Paul, Justin
;
Starčević, Slađana
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431586
Saved in:
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