//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Ariza-Montes, Antonio"
~person:"Baier, Daniel"
~person:"Söderlund, Magnus"
~subject:"Arbeitszufriedenheit"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
~type_genre:"Hochschulschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 9 applied filters
Year of publication
From:
To:
Subject
All
Arbeitszufriedenheit
Consumer behaviour
16
Konsumentenverhalten
16
Customer satisfaction
15
Kundenzufriedenheit
15
Dienstleistungsqualität
8
Service quality
8
Beziehungsmarketing
7
Online retailing
7
Online-Handel
7
Relationship marketing
7
Einzelhandel
5
Retail trade
5
Job satisfaction
4
Customer service
3
E-commerce
3
Electronic Commerce
3
Innovation adoption
3
Innovationsakzeptanz
3
Kundenservice
3
Service encounters
3
Advertising
2
Augmented reality
2
COVID-19
2
Coronavirus
2
Dienstleistungsberufe
2
Dienstleistungssektor
2
Distribution channel
2
Internet marketing
2
Loyalty
2
Online shopping
2
Online-Marketing
2
Perceived service quality
2
Perception
2
Robot
2
Roboter
2
Service industry
2
Service robots
2
Service workers
2
Technology acceptance model (TAM)
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
Conference proceedings
Hochschulschrift
Aufsatz in Zeitschrift
4
Language
All
English
Author
All
Ariza-Montes, Antonio
Baier, Daniel
Söderlund, Magnus
Scarpi, Daniele
2
Abrikwah, Eugene
1
Affum-Osei, Emmanuel
1
Agyare, Collins
1
Akhgari, Mehdi
1
Alatalo, Sari
1
Andersson, Pernille K.
1
Arli, Denni
1
Ashill, Nicholas J.
1
Audrain-Pontevia, Anne-Françoise
1
Benkenstein, Martin
1
Boadi, Evans Asante
1
Campagno, Cristiana
1
Carruthers, Janet
1
Castaldo, Sandro
1
Chakraborty, Shibashish
1
Choi, Yu Hua
1
Choo, Ho Jung
1
Ciacci, Andrea
1
Daunfeldt, Sven-Olov
1
Errajaa, Karim
1
Gheshlaghi, Mahnaz
1
Gul-E-Rana
1
Gupta, Anil
1
Gustafsson, Anders
1
Han, Heesup
1
Heikka, Eija-Liisa
1
Hombourger-Barès, Sabrina
1
Hurmelinna-Laukkanen, Pia
1
Iyer, Rajesh
1
Jiang, Li
1
Jiménez, Nadia
1
Johlke, Mark C.
1
Kantabutta, Sooksan
1
Kim, Jinkyung Jenny
1
Kristensson, Per
1
Liang, Changyong
1
Lucia-Palacios, Laura
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
International journal of hospitality management
3
The international review of retail, distribution and consumer research
2
International journal of contemporary hospitality management
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
2
The proactive employee on the floor of the store and the impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 46-53
Persistent link: https://www.econbiz.de/10011883136
Saved in:
3
Employee display of burnout in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 168-176
Persistent link: https://www.econbiz.de/10011729830
Saved in:
4
The happy versus unhappy service worker in the service encounter : assessing the impact on customer satisfaction
Söderlund, Magnus
;
Rosengren, Sara
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 161-169
Persistent link: https://www.econbiz.de/10003956387
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->