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~isPartOf:"Journal of retailing and consumer services"
~person:"Srivastava, Medha"
~person:"Toufaily, Elissar"
~subject:"Customer retention"
~subject:"Customer satisfaction"
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Journal of retailing and consumer services
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Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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