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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
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Customer retention in the automotive industry : quality, satisfaction and loyalty
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The perceived autonomy-perceived service climate relationship : the contingency effect of store-level tenure diversity
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 509-520
Persistent link: https://www.econbiz.de/10009375657
Saved in:
2
The perceived autonomy–perceived service climate relationship: The contingency effect of store-level tenure diversity
Auh, Seigyoung
;
Menguc, Bulent
;
Fisher, Michelle
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 509-521
Persistent link: https://www.econbiz.de/10009331044
Saved in:
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