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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
2
Customer satisfaction
2
Customer value
2
Kundenwert
2
Kundenzufriedenheit
2
Relationship marketing
2
Competition
1
Customer loyalty
1
Customer retention
1
Customer service
1
Dienstleistungsqualität
1
Dyad
1
Friseurhandwerk
1
Hairdressing industry
1
Internet-Auktion
1
Kundenbindung
1
Kundenservice
1
Marketing management
1
Marketingmanagement
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Online auction
1
Service encounter
1
Service quality
1
Structural equation model
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Strukturgleichungsmodell
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Taiwan
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3
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English
3
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Author
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Chen, Shu-Ching
4
Quester, Pascale G.
3
Chen, Shu-ching
2
Published in...
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Journal of retailing and consumer services
Computational economics
12
Journal of economic behavior & organization : JEBO
10
Journal of economic dynamics & control
10
Journal of international money and finance
7
Physica A: Statistical Mechanics and its Applications
7
International review of financial analysis
6
Journal of macroeconomics
6
Computing in Economics and Finance 2003
5
Journal of Economic Dynamics and Control
5
Macroeconomic dynamics
5
ASSRU Discussion Papers
4
Applied economics
4
Computational Economics
4
Computing in Economics and Finance 2004
4
Journal of Economic Behavior & Organization
4
Journal of economic interaction and coordination : JEIC
4
MPRA Paper
4
New Mathematics and Natural Computation (NMNC)
4
The service industries journal
4
Advances in Complex Systems (ACS)
3
Computing in Economics and Finance 2000
3
Computing in Economics and Finance 2001
3
Eastern economic journal
3
Economics / Discussion papers : the open-access, open-assessment e-journal
3
Economics Discussion Papers
3
Economics Discussion Papers / Institut für Weltwirtschaft (IfW)
3
Evolutionary and institutional economics review
3
Finance research letters
3
Journal of public economic theory
3
Maritime policy and management : MPM
3
Pacific-Basin finance journal
3
The North American journal of economics and finance : a journal of financial economics studies
3
The international journal of human resource management
3
Working Papers / Department of Economics, University of California-Riverside
3
Working paper
3
2013 Annual Meeting, August 4-6, 2013, Washington, D.C.
2
Administrative Sciences
2
Agent based social systems : ABSS
2
Applications of artificial intelligence in finance and economics
2
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ECONIS (ZBW)
3
OLC EcoSci
3
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1
Customer value and customer loyalty : is competition a missing link?
Chen, Shu-Ching
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 107-116
Persistent link: https://www.econbiz.de/10010468491
Saved in:
2
The customer satisfaction-loyalty relation in an interactive e-service setting : the mediators
Chen, Shu-ching
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 202-210
Persistent link: https://www.econbiz.de/10009522454
Saved in:
3
The customer satisfaction–loyalty relation in an interactive e-service setting: The mediators
Chen, Shu-Ching
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 202-211
Persistent link: https://www.econbiz.de/10009838789
Saved in:
4
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
5
A value-based perspective of market orientation and customer service
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10008241665
Saved in:
6
A value-based perspective of market orientation and customer service
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-207
Persistent link: https://www.econbiz.de/10008894706
Saved in:
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