//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
~isPartOf:"Journal of service theory and practice"
~isPartOf:"Studien zum deutschen Innovationssystem"
~isPartOf:"Transportation research / E : an international journal"
~person:"Gauquier, Laurens de"
~person:"Kunz, Werner H."
~subject:"Logistics"
~subject:"Robot"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Mobiler Roboter"
Narrow search
Delete all filters
| 8 applied filters
Year of publication
From:
To:
Subject
All
Logistics
Robot
Customer service
3
Kundenservice
3
Roboter
3
Service robots
3
Artificial intelligence
2
Dienstleistungsqualität
2
Künstliche Intelligenz
2
Service encounter
2
Service quality
2
AI
1
Agency
1
Arbeitszufriedenheit
1
Chatbot
1
Conversational agent
1
Customer satisfaction
1
Dienstleistung
1
Dienstleistungssektor
1
Einzelhandel
1
Embarrassment
1
Frontline employee
1
JD-R model
1
Job satisfaction
1
Kundenzufriedenheit
1
Physical robot
1
Retail
1
Retail trade
1
Robotics
1
Salespeople
1
Service industry
1
Services
1
Transformative service research
1
Verkaufspersonal
1
Well-being
1
more ...
less ...
Online availability
All
Undetermined
2
Free
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Gauquier, Laurens de
Kunz, Werner H.
Gong, Yeming
2
Huang, George Q.
2
Jiang, Min
2
Koster, René de
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Schepers, Jeroen
2
Streukens, Sandra
2
Tuzovic, Sven
2
Adan, Ivo
1
Amelia, Amelia
1
Baaklini, Eliane Sam
1
Bachofner, Mónika
1
Becker, Marc
1
Beckert, Bernd
1
Belanche, Daniel
1
Brengman, Malaika
1
Buschak, Daniela
1
Casaló, Luis V.
1
Chen, Cheng
1
Chen, Tom
1
Chen, Wanying
1
Chen, Yuerong
1
Chung, Sai Ho
1
Cui, Jinsheng
1
De Keyser, Arne
1
Demir, Emrah
1
Do, Khoa The
1
Dodds, Sarah
1
Efendić, Emir
1
Estrada, Miquel
1
Flavián Blanco, Carlos
1
Gharehgozli, Amir Hossein
1
Gip, Huy
1
Graf, Birgit
1
Guchait, Priyanko
1
Guido, Jorge Carlos Fiestas Lopez
1
Holz, Heiko F.
1
more ...
less ...
Published in...
All
Journal of service management
Journal of service theory and practice
Studien zum deutschen Innovationssystem
Transportation research / E : an international journal
A Research Agenda for Service Marketing
1
Contemporary Trends in Marketing : Problems, Processes and Prospects
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service robots, agency and embarrassing service encounters
Pitardi, Valentina
;
Wirtz, Jochen
;
Paluch, Stefanie
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 389-414
Persistent link: https://www.econbiz.de/10012880733
Saved in:
2
Frontline employee expectations on working with physical robots in retailing
Willems, Kim
;
Verhulst, Nanouk
;
Gauquier, Laurens de
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 467-492
Persistent link: https://www.econbiz.de/10014338164
Saved in:
3
Living and working with service robots : a TCCM analysis and considerations for future research
De Keyser, Arne
;
Kunz, Werner H.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 165-196
Persistent link: https://www.econbiz.de/10012880722
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->