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~isPartOf:"Journal of service management"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Kundenzufriedenheit"
~subject:"Marketingmanagement"
~subject:"Service industry"
~type:"article"
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Kundenzufriedenheit
Marketingmanagement
Service industry
Customer participation
8
Beziehungsmarketing
6
Relationship marketing
6
Customer integration
5
Kundenintegration
5
Consumer behaviour
3
Customer satisfaction
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Service quality
3
Coproduction
2
Customer innovation
2
Viral marketing
2
Virales Marketing
2
Augmented reality
1
Austauschtheorie
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
Co-production
1
Cocreation
1
Communication
1
Customer dissemination
1
Customer engagement
1
Customer value
1
Dienstleistung
1
Dienstleistungsmanagement
1
E-commerce
1
Efficiency
1
Electronic Commerce
1
Engagement intention
1
Equity theory
1
Fairness
1
Founder
1
Gerechtigkeit
1
Inferred firm motives
1
Information exchange
1
Innovation
1
Innovation management
1
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4
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English
4
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Dong, Beibei
2
Sivakumar, K.
2
Akpinar, Ezgi
1
Bilstein, Nicola
1
Christ-Brendemühl, Sonja
1
Klostermann, Jan
1
Schaarschmidt, Mario
1
Verlegh, Peeter
1
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Journal of service management
Journal of the Academy of Marketing Science
Journal of business research : JBR
7
Journal of retailing and consumer services
7
The journal of services marketing
6
Journal of service research : JSR
4
The service industries journal
4
Journal of service research
3
Journal of service theory and practice
3
Service business
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of hospitality management
2
Journal of hospitality marketing & management
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Economies : open access journal
1
European journal of marketing
1
European management journal
1
Industry and innovation
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business ethics : JOBE
1
Journal of business market management : JBM
1
Journal of economic development
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of marketing research
1
Journal of promotion management : innovations in planning and applied research
1
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ECONIS (ZBW)
4
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1
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
2
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
3
Customer
participation
in services : domain, scope, and boundaries
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011779550
Saved in:
4
A process-output classification for
customer
participation
in services
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of service management
26
(
2015
)
5
,
pp. 726-750
Persistent link: https://www.econbiz.de/10011503557
Saved in:
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