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~isPartOf:"Journal of service management"
~isPartOf:"Marketing intelligence & planning"
~person:"Malthouse, Edward C."
~subject:"Customer satisfaction"
~subject:"Einzelhandel"
~subject:"Online-Marketing"
~subject:"Social web"
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Customer satisfaction
Einzelhandel
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Beziehungsmarketing
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Malthouse, Edward C.
Aksoy, Lerzan
3
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Journal of service management
Marketing intelligence & planning
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Customer engagement : contemporary issues and challenges
1
Handbook of research on customer engagement
1
Journal of marketing management : MM
1
Journal of service research : JSR
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ECONIS (ZBW)
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The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa
;
Malthouse, Edward C.
;
Hollebeek, Linda D.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 721-732
Persistent link: https://www.econbiz.de/10013325753
Saved in:
2
The cumulative effect of satisfaction with discrete transactions on share of wallet
Keiningham, Timothy
;
Aksoy, Lerzan
;
Malthouse, Edward C.
; …
- In:
Journal of service management
25
(
2014
)
3
,
pp. 310-333
Persistent link: https://www.econbiz.de/10010384976
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