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~isPartOf:"Journal of service management"
~person:"Barnes, Donald C."
~person:"Cambra-Fierro, Jesús"
~person:"Tam, Jackie L. M."
~subject:"Customer satisfaction"
~subject:"Event marketing"
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Customer satisfaction
Event marketing
Cross-cultural management
1
Cultural identity
1
Customer service
1
Dienstleistung
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Intercultural
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Interkulturelles Management
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Kulturelle Identität
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Kundenservice
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Kundenzufriedenheit
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Service encounter
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Barnes, Donald C.
Cambra-Fierro, Jesús
Tam, Jackie L. M.
Edvardsson, Bo
2
Tronvoll, Bård
2
Brengman, Malaika
1
Cheng, Shuoxin
1
Frimpong, Kwabena
1
Gauquier, Laurens de
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Groth, Markus
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Kim, Namwoon
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Lin, Cheng-Yu
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Lin, Jiun-Sheng Chris
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Mahr, Dominik
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Marshall, Roger
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Mennens, Kars
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Minbashian, Amirali
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Nguyen, Helena
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Odekerken-Schröder, Gaby
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Sharma, Piyush
1
Steins, Mark
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Söderlund, Magnus
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Verhulst, Nanouk
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Walle, Steven van de
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Willems, Kim
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Wilson, Alan M.
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Yue, Yumeng
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Journal of service management
Journal of retailing and consumer services
2
Journal of service research : JSR
2
The journal of services marketing
2
European journal of marketing
1
Journal of business economics and management
1
Journal of business research : JBR
1
Journal of service theory and practice : JSTP
1
Services marketing quarterly
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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Service role and outcome as moderators in intercultural service encounters
Sharma, Piyush
;
Tam, Jackie L. M.
;
Kim, Namwoon
- In:
Journal of service management
26
(
2015
)
1
,
pp. 137-155
Persistent link: https://www.econbiz.de/10010504614
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