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~isPartOf:"Journal of service management"
~person:"Batat, Wided"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
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Consumer behaviour
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Customer experience
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Dienstleistungsqualität
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Batat, Wided
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Journal of service management
Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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The extended reality technology (ERT) framework for designing customer and service experiences in phygital settings : a service research agenda
Batat, Wided
;
Hammedi, Wafa
- In:
Journal of service management
34
(
2023
)
1
,
pp. 10-33
Persistent link: https://www.econbiz.de/10013537613
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