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~isPartOf:"Journal of service management"
~person:"Fisk, Raymond P."
~person:"Gebauer, Heiko"
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Search: ("Coronakrise" OR "Digitalisierung" OR "Unternehmen") AND NOT isPartOf:Wirtschaftsdienst
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Dienstleistungsqualität
4
Service quality
4
Betriebliche Wertschöpfung
2
Bundling strategy
2
Dienstleistungsmanagement
2
Dienstleistungssektor
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E-health
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1997-2004
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Fisk, Raymond P.
Gebauer, Heiko
Edvardsson, Bo
9
Witell, Lars
6
Grönroos, Christian
5
Jaakkola, Elina
5
McColl-Kennedy, Janet R.
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Ng, Irene
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Parasuraman, A.
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Raddats, Chris
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Russo Spena, Tiziana
2
Schäfer, Adrienne
2
Sharma, Piyush
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Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
8
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
3
Journal of service research : JSR
3
Business strategy series
2
European management journal
2
International journal of production economics
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of business strategy
2
Research-technology management : RTM
2
The journal of business & industrial marketing
2
Brand management ; Vol. 4
1
Business Excellence in technologieorientierten Unternehmen
1
Business horizons
1
Erfolgreich mit After Sales Services : Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
1
European journal of innovation management : EJIM
1
European journal of marketing : EJM
1
Geschäftsmodelle - Wertschöpfung - Transformation
1
HMD : Praxis der Wirtschaftsinformatik
1
Harvard-Business-Manager : das Wissen der Besten
1
IO new management : Zeitschrift für Unternehmenswissenschaften und Führungspraxis
1
Industriestandort Schweiz : Gegenwart und Zukunft der Schweizer Industrie
1
International journal of services technology and management
1
Journal of business-to-business marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
MIS quarterly executive
1
Management research review
1
Management von Service Innovationen in Business-to-Business Märkten : Erfahrungen, Konzepte und Handlungsperspektiven
1
Managing service quality : MSQ ; an international journal
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Praxiswissen Innovationsmanagement : von der Idee zum Markterfolg
1
Regional studies : official journal of the Regional Studies Association
1
Scandinavian journal of management
1
Strategy & leadership : a publication of Strategic Leadership Forum
1
Technological forecasting & social change : an international journal
1
The service industries journal
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ECONIS (ZBW)
8
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1
Patterns of business model innovation for advancing IoT platforms
Markfort, Lino
;
Arzt, Alexander
;
Kögler, Philipp
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 70-96
Persistent link: https://www.econbiz.de/10012797613
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
Value cocreation in service ecosystems : investigating health care at the micro, meso, and macro levels
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, Raymond P.
- In:
Journal of service management
28
(
2017
)
2
,
pp. 227-249
Persistent link: https://www.econbiz.de/10011704032
Saved in:
4
Understanding value co-creation in complex services with many actors
Pinho, Nelson
;
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, …
- In:
Journal of service management
25
(
2014
)
4
,
pp. 470-493
Persistent link: https://www.econbiz.de/10010405220
Saved in:
5
The impact of service orientation in corporate culture on business performance in manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Bjurko, Margareta
- In:
Journal of service management
21
(
2010
)
2
,
pp. 237-259
Persistent link: https://www.econbiz.de/10003987104
Saved in:
6
Accelerating employee-related scholarship in service management : research streams, propositions, and commentaries
Subramony, Mahesh
;
Ehrhart, Karen Holcombe
;
Groth, Markus
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 837-865
Persistent link: https://www.econbiz.de/10011801801
Saved in:
7
Competing in business-to-business sectors through pay-per-use services
Gebauer, Heiko
;
Haldimann, Marella
;
Saul, Caroline Jennings
- In:
Journal of service management
28
(
2017
)
5
,
pp. 914-935
Persistent link: https://www.econbiz.de/10011801831
Saved in:
8
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko
;
Fischer, Thomas
;
Fleisch, Elgar
- In:
Journal of service management
21
(
2010
)
1
,
pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Saved in:
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