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~isPartOf:"Journal of service management"
~person:"Grewal, Dhruv"
~person:"Lusk, Jayson L."
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~subject:"Einzelhandel"
~subject:"Preismanagement"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Einzelhandel
Preismanagement
Service quality
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Beschwerdemanagement
1
Blame attributions
1
Complaint management
1
Ethnic group
1
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1
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Geschlecht
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Hotel industry
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Hotel photos
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Hotellerie
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Mediated experience
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Mediated servicescape
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Mediation
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Online booking
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Online retailing
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Online-Handel
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Role Congruity Theory
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Grewal, Dhruv
Lusk, Jayson L.
Wu, Luorong
Aksoy, Lerzan
7
Keiningham, Timothy
5
Wirtz, Jochen
5
Bloemer, Johanna M.
4
Malthouse, Edward C.
4
Mattila, Anna S.
4
Buoye, Alexander
3
Cooil, Bruce
3
Hammedi, Wafa
3
Lariviere, Bart
3
Edvardsson, Bo
2
Gruber, Thorsten
2
Hammerschmidt, Maik
2
Hillebrand, Bas
2
Hollebeek, Linda D.
2
Joosten, Herm
2
Kandampully, Jay
2
Keiningham, Timothy Lee
2
Kunz, Werner
2
Lemmink, Jos
2
Leroi-Werelds, Sara
2
Lin, Jiun-sheng Chris
2
Meyer, Anton
2
Ramaseshan, B.
2
Rust, Roland T.
2
Sparks, Beverley
2
Tronvoll, BÃ¥rd
2
Ahuvia, Aaron
1
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Akpinar, Ezgi
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Albrecht, Carmen-Maria
1
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1
Allsopp, Jason
1
Ambika, Anupama
1
Ambtman, Anouk den
1
Aslan, Marjan
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Journal of service management
Journal of retailing
13
International journal of hospitality management
12
American journal of agricultural economics
11
Applied economic perspectives and policy
10
Journal of the Academy of Marketing Science
9
Food policy : economics planning and politics of food and agriculture
7
Journal of marketing
7
Journal of business research : JBR
6
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
5
Journal of consumer research : JCR ; an interdisciplinary bimonthly
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing research
5
European review of agricultural economics : ERAE
4
Journal of agricultural and applied economics
4
Journal of economic behavior & organization : JEBO
4
MSI reports : working paper series
4
Psychology & marketing
4
Health economics
3
International journal of contemporary hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Agricultural economics : the journal of the International Association of Agricultural Economists
2
Applied economics letters
2
Journal of agricultural and applied economics : JAEE
2
Journal of behavioral and experimental economics
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Journal of hospitality marketing & management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing research : JMR
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Advances in economic analysis & policy
1
Agricultural and resource economics review : ARER
1
Annual review of resource economics
1
Cornell hospitality quarterly : CQ
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
Economic inquiry : journal of the Western Economic Association International
1
Economics letters
1
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
1
European review of agricultural economics
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ECONIS (ZBW)
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1
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
2
A double whammy effect of ethnicity and gender on consumer responses to management level service failures
Wu, Luorong
;
Han, Rachel
;
Mattila, Anna S.
- In:
Journal of service management
27
(
2016
)
3
,
pp. 339-359
Persistent link: https://www.econbiz.de/10011583559
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