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~isPartOf:"Journal of service research"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Bibliometrie"
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Bibliometrie
Customer service
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Journal of service research
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Ilmenauer Schriften zur Betriebswirtschaftslehre
3
Journal of service theory and practice
2
Electronic commerce research
1
International journal of hospitality management
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International journal of physical distribution & logistics management : IJPD & LM
1
International journal of production economics
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ECONIS (ZBW)
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Four decades of frontline service employee research : an integrative bibliometric review
Subramony, Mahesh
;
Groth, Markus
;
Hu, Xinyu
;
Wu, Yu
- In:
Journal of service research
24
(
2021
)
2
,
pp. 230-248
Persistent link: https://www.econbiz.de/10012522538
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2
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
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