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~isPartOf:"Journal of service research"
~person:"Casaló, Luis V."
~person:"Lee, Hyejin"
~person:"Lin, Zhibin"
~subject:"Kundenservice"
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Kundenservice
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Journal of service research
Electronic markets : EM ; the international journal of electronic commerce and business media
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The service industries journal
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Customer emotions in service
robot
encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele
;
Lin, Zhibin
;
Li, Yulei
;
Lu, Xiaoqian
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
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