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~isPartOf:"Journal of service research"
~person:"Flavián Blanco, Carlos"
~person:"Xiao, Li"
~subject:"customer service"
~type_genre:"Article in journal"
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Robotics for customer service : a useful complement or an ultimate substitute?
Xiao, Li
;
Kumar, V.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012426748
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