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~isPartOf:"Journal of service research : JSR"
~isPartOf:"The journal of business & industrial marketing"
~subject:"Evaluation"
~subject:"Innovation"
~subject:"Konsumentenverhalten"
~type:"article"
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Search: subject:"Kundenwert"
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Evaluation
Innovation
Konsumentenverhalten
Customer value
42
Kundenwert
42
Beziehungsmarketing
25
Relationship marketing
25
Betriebliche Wertschöpfung
18
Value creation
18
Lieferantenmanagement
14
Supplier relationship management
14
B-to-B-Marketing
13
Business-to-business marketing
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Consumer behaviour
9
Customer integration
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Kundenintegration
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Service quality
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Marketingmanagement
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Value co-creation
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Salespeople
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value creation
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Article in journal
13
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13
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1
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1
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English
13
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Alexander, Matthew
1
Antioco, Michael
1
Bolton, Ruth N.
1
Cobelli, Nicola
1
Confente, Ilenia
1
Coutelle-Brillet, Patricia
1
Danaher, Tracey S.
1
Farías, Pablo
1
Garets, Veronique des
1
Gligor, David M.
1
Gruen, Thomas W.
1
Guo, Lin
1
Gustafsson, Anders
1
Hakola, Jenni
1
Heesch, Tim van
1
Jaakkola, Elina
1
Komulainen, Hanna
1
Lindgreen, Adam
1
Lotz, Sherry L.
1
Mahdiloo, Mahdi
1
McColl-Kennedy, Janet R.
1
Mora Cortez, Roberto
1
Noorizadeh, Abdollah
1
Ou, Yi-chun
1
Palmer, Roger
1
Riviere, Arnaud
1
Russo, Ivan
1
Saen, Reza Farzipoor
1
Sloev, Igor
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Sweeney, Jillian C.
1
Tang, Chuanyi
1
Tarasi, Crina O.
1
Torres, Eduardo
1
Tretyak, Olga A.
1
Verhoef, Peter C.
1
Vries, Lisette de
1
Walker, Beth A.
1
Wiesel, Thorsten
1
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Journal of service research : JSR
The journal of business & industrial marketing
Journal of retailing and consumer services
36
Journal of business research : JBR
35
Industrial marketing management : the international journal for industrial and high-tech firms
19
International journal of hospitality management
16
The journal of product & brand management
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of service management
8
Cogent business & management
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Technological forecasting & social change : an international journal
7
Business horizons
6
Journal of the Academy of Marketing Science
6
The TQM journal : the international review of organizational improvement
6
The service industries journal
6
Asia Pacific journal of marketing and logistics
5
European journal of marketing : EJM
5
Journal of creating value
5
Journal of customer behaviour
5
Journal of hospitality and tourism insights
5
Journal of marketing
5
Journal of marketing analytics : JMA
5
Journal of marketing research : JMR
5
Journal of strategic marketing
5
Journal of travel and tourism marketing
5
The journal of brand management : an international journal
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Tourism management : research, policies, practice
5
Handbook of research on customer equity in marketing
4
International journal of consumer studies
4
International journal of contemporary hospitality management
4
International journal of electronic commerce : IJEC
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of business economics and management
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service theory and practice : JSTP
4
Journal of vacation marketing
4
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
4
Service business
4
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ECONIS (ZBW)
13
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13
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date (oldest first)
1
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
2
A new model for measuring salesperson lifetime value
Farías, Pablo
;
Torres, Eduardo
;
Mora Cortez, Roberto
- In:
The journal of business & industrial marketing
32
(
2017
)
2
,
pp. 274-281
Persistent link: https://www.econbiz.de/10011629533
Saved in:
3
The role of perceived control in customer value cocreation and service recovery evaluation
Guo, Lin
;
Lotz, Sherry L.
;
Tang, Chuanyi
;
Gruen, Thomas W.
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 39-56
Persistent link: https://www.econbiz.de/10011433138
Saved in:
4
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.
;
Danaher, Tracey S.
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10011336505
Saved in:
5
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
6
The role of customer engagement behavior in value co-creation : a service system perspective
Jaakkola, Elina
;
Alexander, Matthew
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10010393232
Saved in:
7
The role of learning in value co-creation in new technological B2B services
Komulainen, Hanna
- In:
The journal of business & industrial marketing
29
(
2014
)
3
,
pp. 238-252
Persistent link: https://www.econbiz.de/10010345207
Saved in:
8
Perceived value of service innovation : a conceptual framework
Coutelle-Brillet, Patricia
;
Riviere, Arnaud
;
Garets, …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 164-172
Persistent link: https://www.econbiz.de/10010248160
Saved in:
9
Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.
;
Bolton, Ruth N.
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
Saved in:
10
Evaluating relative value of customers via data envelopment analysis
Noorizadeh, Abdollah
;
Mahdiloo, Mahdi
;
Saen, Reza Farzipoor
- In:
The journal of business & industrial marketing
28
(
2013
)
7
,
pp. 577-588
Persistent link: https://www.econbiz.de/10010125757
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