//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Gustafsson, Anders"
~person:"Kim, Yumi Park"
~subject:"Kundenwert"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenwert
Beziehungsmarketing
2
Consumer behaviour
2
Customer value
2
Konsumentenverhalten
2
Relationship marketing
2
@ Risk simulation
1
Cash Flow
1
Cash flow
1
Customer equity
1
Customer equity drivers
1
Customer equity-based segmentation
1
Customer lifetime value
1
Customer satisfaction
1
Holiday behaviour
1
Hotel industry
1
Hotellerie
1
Kundenzufriedenheit
1
Measurement
1
Messung
1
Portfolio selection
1
Portfolio-Management
1
Tourism industry
1
Tourismuswirtschaft
1
Tourists' hotel selection
1
Urlaubsverhalten
1
cash flow variability
1
customer lifetime value
1
customer portfolio management
1
customer satisfaction
1
loyalty programs
1
relationship marketing
1
segmentation
1
service management
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Gustafsson, Anders
Kim, Yumi Park
Verhoef, Peter C.
3
Sweeney, Jillian C.
2
Wiesel, Thorsten
2
Aksoy, Lerzan
1
Alexander, Matthew
1
Berenguer Contrí, Gloria
1
Bijmolt, Tammo H. A.
1
Block, Frank
1
Bolton, Ruth N.
1
Boo, Soyoung
1
Bradley, Graham
1
Brodie, Roderick J.
1
Buhalis, Dimitrios
1
Busser, James A.
1
Cambra-Fierro, Jesús
1
Ciuchita, Robert
1
Danaher, Tracey S.
1
Dolan, Rebecca
1
Donkers, Bas
1
Doorn, Jenny van
1
Eisenbeiß, Maik
1
Faßnacht, Martin
1
Friend, Scott B.
1
González-Mansilla, Óscar
1
Gouthro, Mary Beth
1
Hardie, Bruce G. S.
1
Jaakkola, Elina
1
Jennings, Gayle
1
Järvi, Henna
1
Kemper, Joya
1
Keränen, Joona
1
Krafft, Manfred
1
Kruger, Stefan
1
Kumar, V.
1
Lee, Dong-jin
1
Leeflang, Peter
1
Mahr, Dominik
1
Malshe, Avinash
1
more ...
less ...
Published in...
All
Journal of service research : JSR
Tourism management : research, policies, practice
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Calculating tourists' customer equity and maximizing the hotel's ROI
Kim, Yumi Park
;
Boo, Soyoung
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 408-421
Persistent link: https://www.econbiz.de/10011903549
Saved in:
2
Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.
;
Bolton, Ruth N.
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->