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~isPartOf:"Journal of service research : JSR"
~person:"Gustafsson, Anders"
~subject:"Customer satisfaction"
~subject:"Hotellerie"
~subject:"Portfolio-Management"
~subject:"Satisfaction"
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Gustafsson, Anders
McColl-Kennedy, Janet R.
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Journal of service research : JSR
Journal of business research : JBR
5
Journal of retailing
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Journal of service research
2
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of retailing and consumer services
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Journal of the Academy of Marketing Science
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Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.
;
Bolton, Ruth N.
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
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