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~isPartOf:"Journal of service research : JSR"
~person:"Ordanini, Andrea"
~subject:"Beziehungsmarketing"
~subject:"KMU"
~subject:"SME"
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Ordanini, Andrea
Eisingerich, Andreas B
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Journal of service research : JSR
International journal of internet marketing and advertising : IJIMA
1
Selected readings on information technology and business systems management
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The journal of services marketing
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Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
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2
When service customers do not consume in isolation : a typology of customer copresence influence modes (CCIMs)
Colm, Laura
;
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 223-239
Persistent link: https://www.econbiz.de/10011736753
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