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~isPartOf:"Journal of service research : JSR"
~person:"Tam, Jackie L. M."
~subject:"Customer satisfaction"
~subject:"Customer service"
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Demystifying intercultural service encounters : toward a comprehensive conceptual framework
Sharma, Piyush
;
Tam, Jackie L. M.
;
Kim, Namwoon
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 227-242
Persistent link: https://www.econbiz.de/10003901062
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