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~isPartOf:"Journal of service research : JSR"
~person:"Wu, Luorong"
~subject:"Complaint management"
~subject:"Hospital"
~subject:"Online retailing"
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Wu, Luorong
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Journal of service research : JSR
Journal of service management
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International journal of contemporary hospitality management
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Journal of business research : JBR
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The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
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