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~isPartOf:"Journal of service research : JSR"
~subject:"Firm performance"
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Search: subject:"IT-gestütztes Marketing"
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Journal of service research : JSR
Industrial marketing management : the international journal for industrial and high-tech firms
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Service delivery innovation : antecedents and impact on firm performance
Chen, Ja-shen
;
Tsou, Hung Tai
;
Huang, Astrid Ya-hui
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10003878836
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