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~isPartOf:"Journal of service theory and practice"
~isPartOf:"Working paper"
~person:"Uusitalo, Outi"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
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Konsumentenverhalten
Kundenzufriedenheit
Sozialer Indikator
Consumer behaviour
2
Customer satisfaction
2
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1
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Uusitalo, Outi
Clark, Andrew E.
6
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Journal of service theory and practice
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ECONIS (ZBW)
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Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
2
Approaches to consumer
satisfaction
: whose choice is it, anyway
Uusitalo, Outi
-
1991
Persistent link: https://www.econbiz.de/10000814677
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