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~isPartOf:"Journal of service theory and practice"
~person:"Shin, Yuhyung"
~subject:"Franchising"
~subject:"Service quality"
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Franchising
Service quality
Arbeitsleistung
1
Behavior-based control system
1
Dienstleistungsqualität
1
Gastronomie
1
Job crafting
1
Job performance
1
Leistungsmotivation
1
Outcome-based control system
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Performance measurement
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Performance-Messung
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Restaurant industry
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Service performance
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Work engagement
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Work motivation
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Shin, Yuhyung
Hur, Won-Moo
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Hwang, Hansol
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Journal of service theory and practice
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How and when does job crafting contribute to franchised restaurant managers' service performance? : the moderation of headquarter control systems
Hur, Won-Moo
;
Shin, Yuhyung
;
Hwang, Hansol
- In:
Journal of service theory and practice
32
(
2022
)
3
,
pp. 378-399
Persistent link: https://www.econbiz.de/10013273024
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