//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service theory and practice"
~subject:"Dienstleistungsqualität"
~subject:"Online-Handel"
~type_genre:"Conference paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Online-Handel
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Conceptual study
1
Consumer behaviour
1
Customer loyalty
1
Customer perspective
1
Dienstleistungsinnovation
1
Dienstleistungssektor
1
Einzelhandel
1
Empathic service design
1
Führungsstil
1
Gerechtigkeit
1
Justice
1
Konsumentenverhalten
1
Leader-member exchange
1
Leadership style
1
Leistungsmotivation
1
Motivation
1
Organizational behaviour
1
Procedural justice climate
1
Retail trade
1
Sensemaking
1
Sensemaking approach
1
Sensemaking-Ansatz
1
Service experience
1
Service industry
1
Service innovation
1
Service orientation
1
Verhalten in Organisationen
1
Work motivation
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Conference paper
Article in journal
15
Aufsatz in Zeitschrift
15
Konferenzbeitrag
2
Language
All
English
2
Author
All
Jung, Jin Ho
1
Jung, Yeonsung
1
Kemppainen, Tiina
1
Uusitalo, Outi
1
Yoo, Jaewon
1
Published in...
All
Journal of service theory and practice
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
3
International journal of economics and financial issues : IJEFI
2
International journal of quality and service sciences
2
South Asian journal of management : SAJM
2
The TQM journal : the international review of organizational improvement
2
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
2
The international review of retail, distribution and consumer research
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Business horizons
1
Business process management journal
1
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
1
Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
1
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
International journal of logistics : research and applications
1
International journal of retail & distribution management
1
Organizations and performance in a complex world : 26th international Economic Conference of Sibiu (IECS)
1
Research in transportation economics
1
Research on Islamic Business Concepts : Proceedings of the 12th Global Islamic Marketing Conference, December 2021
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
2
Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->