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~isPartOf:"Journal of service theory and practice"
~type_genre:"Collection of articles written by one author"
~type_genre:"Conference paper"
~type_genre:"Government document"
~type_genre:"Reprint"
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Search: "Dienstleistungsqualität"
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Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
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Service quality
3
Beziehungsmarketing
2
Consumer behaviour
2
Konsumentenverhalten
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Destination social responsibility (DSR)
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Dienstleistungssektor
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Holiday behaviour
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Leistungsmotivation
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Huels, Brian
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Su, LuJun
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Journal of service theory and practice
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Beiträge zur Hochschulpolitik
13
International journal of quality and service sciences
12
The TQM journal : the international review of organizational improvement
10
Business process management journal
6
Research in transportation economics
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
International journal of economics and financial issues : IJEFI
4
Projekt Qualitätssicherung
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
International journal of auditing : IJA
3
Journal of health organization and management
3
Kom / Kommission der Europäischen Gemeinschaften
3
Sage library in marketing
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Zur Ökonomie gemeinwohlorientierter Medien : Massenkommunikation in Deutschland, Österreich und der Schweiz
3
Advances in service network analysis
2
Audit report / The Auditor-General
2
CEDEFOP panorama series
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Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
2
Dokumente & Informationen / Hochschulrektorenkonferenz
2
ECON PhD dissertations
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Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Information technology and management
2
Journal of financial services marketing : JFSM
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Marketing-mix strategies - product strategy and promotion strategy
2
OECD Economics Department working papers
2
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
2
South Asian journal of management : SAJM
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The American economic review
2
The Auditor-General audit report
2
Transforming e-business practices and applications : emerging technologies and concepts
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Verhandlungen des Deutschen Bundestages / Drucksachen
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Acta Wexionensia
1
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Africa-to-Africa internationalization : key issues and outcomes
1
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ECONIS (ZBW)
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1
First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
Saved in:
2
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
3
Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
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