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~isPartOf:"Journal of service theory and practice : JSTP"
~isPartOf:"The service industries journal"
~person:"Tronvoll, Bård"
~subject:"Kundenintegration"
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Journal of service theory and practice : JSTP
The service industries journal
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A4A relationships
Polese, Francesco
;
Pels, Jaqueline
;
Tronvoll, Bård
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 1040-1056
Persistent link: https://www.econbiz.de/10011797949
Saved in:
2
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
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