//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service theory and practice : JSTP"
~person:"Lvale, Knut"
~subject:"Dienstleistungsqualität"
~subject:"Kundenintegration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Kundenintegration
Beziehungsmarketing
1
Consumer behaviour
1
Customer experience
1
Customer journey
1
Customer satisfaction
1
Empirical study
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Norway
1
Norwegen
1
Relationship marketing
1
Service improvement
1
Service quality
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Lvale, Knut
Chen, Tom
2
Conduit, Jodie
2
Plewa, Carolin
2
Aagja, Jayesh
1
Andrews, Lynda
1
Aparicio-Valverde, Mireia
1
Athanasopoulou, Pinelopi
1
Aulōnitēs, Geōrgios I.
1
Bagdare, Shilpa
1
Bang, Nguyen
1
Batt, Resemary
1
Blasco-Arcas, Lorena
1
Breidbach, Christoph F.
1
Brodie, Roderick J.
1
Bruni, Roberto
1
Calderón García, Haydee
1
Carrubbo, Luca
1
Cervera-Taulet, Amparo
1
Chang, Chia-Jung
1
Cheng, Yin-Hui
1
Chicu, Dorina
1
Chuah, Stephanie Hui-wen
1
Chuang, Shih-Chieh
1
Dai, Xujing
1
Drennan, Judy
1
Følstad, Asbjørn
1
Gill, Tripat
1
Giovanis, Apostolos
1
Halvorsrud, Ragnhild
1
Han, Su-Jin
1
He, Zhen
1
Hernández Ortega, Blanca
1
Hur, Won-Moo
1
Jain, Rajnish
1
Jiménez Martínez, Julio
1
Kim, Hae Joo
1
Li, Chia-Ying
1
Liao, Ya-Wei
1
Marimuthu, Malliga
1
more ...
less ...
Published in...
All
Journal of service theory and practice : JSTP
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Improving service quality through customer journey analysis
Halvorsrud, Ragnhild
;
Lvale, Knut
;
Følstad, Asbjørn
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
6
,
pp. 840-867
Persistent link: https://www.econbiz.de/10011599350
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->