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~isPartOf:"Journal of service theory and practice : JSTP"
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Dienstleistungsqualität
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E-SERVAR scale
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E-commerce
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Journal of service theory and practice : JSTP
The service industries journal
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International journal of electronic commerce : IJEC
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Measuring quality variations in e-service
Chen, Yen Chun
;
Shen, Yung-Cheng
;
Lee, Crystal Tzu-Ying
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 427-452
Persistent link: https://www.econbiz.de/10011627184
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