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~isPartOf:"Journal of strategic marketing"
~person:"Balaji, M. S."
~person:"Han, Heesup"
~subject:"Customer satisfaction"
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Balaji, M. S.
Han, Heesup
Mishra, Sita
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Journal of strategic marketing
Journal of travel and tourism marketing
11
International journal of hospitality management
10
Journal of business research : JBR
5
International journal of contemporary hospitality management
3
Journal of hospitality marketing & management
2
Tourism management : research, policies, practice
2
European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Contemporary Issues in Business and Government
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing and consumer services
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Service business
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Technological forecasting & social change : an international journal
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Tourism and hospitality research : the surrey quarterly review
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Tourism management perspectives : TMP
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Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
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