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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
~subject:"Motivation"
~subject:"United States"
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Consumer behaviour
Kundenzufriedenheit
Motivation
United States
Salespeople
64
Verkaufspersonal
64
Selling
25
Verkauf
25
Beziehungsmarketing
20
Relationship marketing
20
Customer satisfaction
10
Konsumentenverhalten
10
B-to-B-Marketing
9
Business-to-business marketing
9
Sales management
8
Arbeitsgruppe
7
Lieferantenmanagement
7
Personal selling
7
Supplier relationship management
7
Team
7
Salesperson performance
6
Arbeitsleistung
5
Artificial Intelligence
5
Artificial intelligence
5
Führungskräfte
5
Führungsstil
5
Job performance
5
Künstliche Intelligenz
5
Leadership style
5
Leistungsmotivation
5
Managers
5
Work motivation
5
Arbeitsverhalten
4
Cognition
4
Decision
4
Dienstleistungsqualität
4
Employee retention
4
Entscheidung
4
Erfolgsfaktor
4
Firm performance
4
Kognition
4
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26
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English
26
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Hughes, Douglas E.
4
Lam, Son K.
3
DeCarlo, Thomas E.
2
Evans, Kenneth R.
2
Good, Valerie
2
Homburg, Christian
2
Marinova, Detelina
2
Rapp, Adam
2
Singh, Jagdip
2
Wieseke, Jan
2
Zablah, Alex R.
2
Ahearne, Michael
1
Bagozzi, Richard P.
1
Beitelspacher, Lauren Skinner
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bitner, Mary Jo
1
Bolander, Willy
1
Bornemann, Torsten
1
Brown, Tom
1
Brown, Tom J.
1
Cadwallader, Susan
1
Chaker, Nawar N.
1
Clarm, Ronald A.
1
Dahl, Darren W.
1
Dietvorst, Roeland C.
1
Flaherty, Karen E.
1
Foo, Maw Der
1
Gazzoli, Gabriel
1
Gillespie, Erin Adamson
1
Goldsmith, Ronald E.
1
Grewal, Dhruv
1
Haumann, Till
1
Haytko, Diana L.
1
Hochstein, Bryan
1
Hoegg, JoAndrea
1
Iacobucci, Dawn
1
Jarvis, Cheryl Burke
1
Kirca, Ahmet H.
1
Kraus, Florian
1
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Journal of the Academy of Marketing Science
The journal of personal selling & sales management : JPSSM
54
Industrial marketing management : the international journal for industrial and high-tech firms
35
Journal of retailing and consumer services
26
Journal of business research : JBR
25
The journal of business & industrial marketing
20
Journal of personal selling & sales management : JPSSM
16
International journal of retail & distribution management
13
Journal of retailing
13
The service industries journal
10
European journal of marketing : EJM
7
Journal of marketing
7
Journal of marketing channels : ... distribution systems, strategy, and management
7
Journal of marketing theory and practice
7
Journal of marketing theory and practice : JMTP
7
Journal of service research : JSR
7
Journal of business ethics : JOBE
6
Journal of business-to-business marketing
5
Journal of managerial issues : JMI
5
Journal of service research
5
Psychology & marketing
5
The journal of services marketing
5
American journal of business : applying research to practice ; AJB
4
Asia Pacific journal of marketing and logistics
4
Journal of marketing education : JME
4
Marketing : ZFP ; journal of research and management
4
Journal of customer behaviour
3
Journal of financial services marketing : JFSM
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing management : MM
3
Journal of marketing research : JMR
3
The journal of product innovation management : an international publication of the Product Development & Management Association
3
Academy of Management journal : AMJ
2
Applied Marketing Science / Angewandte Marketingforschung
2
Australasian marketing journal
2
Cases on human performance improvement technologies
2
European research on management and business economics
2
Gabler Edition Wissenschaft
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
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ECONIS (ZBW)
26
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1
More than money : establishing the importance of a sense of purpose for salespeople
Good, Valerie
;
Hughes, Douglas E.
;
Wang, Hao
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 272-295
Persistent link: https://www.econbiz.de/10012819757
Saved in:
2
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
3
A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
Good, Valerie
;
Hughes, Douglas E.
;
Kirca, Ahmet H.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
3
,
pp. 586-614
Persistent link: https://www.econbiz.de/10013199138
Saved in:
4
Antecedents and performance outcomes of value-based selling in sales teams : a multilevel, systems theory of motivation perspective
Mullins, Ryan
;
Mengüç, Bülent
;
Panagopoulos, Nikolaos G.
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
6
,
pp. 1053-1074
Persistent link: https://www.econbiz.de/10012386852
Saved in:
5
Salesperson ambidexterity in customer engagement : do customer base characteristics matter?
Lam, Son K.
;
DeCarlo, Thomas E.
;
Sharma, Ashish
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 659-680
Persistent link: https://www.econbiz.de/10012107276
Saved in:
6
Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?
Hochstein, Bryan
;
Bolander, Willy
;
Goldsmith, Ronald E.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 118-137
Persistent link: https://www.econbiz.de/10011996688
Saved in:
7
The impact of a sales team’s perceived entitativity on customer satisfaction
Wang, Chen
;
Hoegg, JoAndrea
;
Dahl, Darren W.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 190-211
Persistent link: https://www.econbiz.de/10011844768
Saved in:
8
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
9
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
10
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce : when and how do they work?
Gillespie, Erin Adamson
;
Noble, Stephanie M.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 707-725
Persistent link: https://www.econbiz.de/10011614086
Saved in:
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