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~isPartOf:"Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen"
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Beziehungsmarketing
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Customer satisfaction
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Deutschland
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Germany
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Kundenzufriedenheit
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Measurement
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Messung
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Gerpott, Torsten J.
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Telecommunications policy : the international journal of digital economy, data sciences and new media
1,017
World Bank Publications
520
SpringerLink / Bücher
494
World Bank Other Operational Studies
434
Technological forecasting & social change : an international journal
388
Journal of business research : JBR
302
NBER working paper series
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Corporate communications : an international journal
251
Information economics and policy : IEP
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Working paper / National Bureau of Economic Research, Inc.
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NBER Working Paper
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Economics Papers from University Paris Dauphine
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CESifo working papers
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Springer eBook Collection
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Management communication quarterly : an international journal
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Discussion paper series / IZA
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Kom / Kommission der Europäischen Gemeinschaften
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Working paper
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Discussion paper / Centre for Economic Policy Research
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Journal of communication management : an international journal
167
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
166
MPRA Paper
159
Journal of business ethics : JOBE
154
International journal of business information systems : IJBIS
151
Journal of economic behavior & organization : JEBO
148
Games and economic behavior
147
Information systems research : ISR
147
Post-Print / HAL
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Europäische Hochschulschriften / 5
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Management science : journal of the Institute for Operations Research and the Management Sciences
143
Discussion papers / CEPR
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Discussion paper
127
Applied economics
120
Research
119
Journal of retailing and consumer services
116
AGDI working paper
114
International journal of business communication : IJBC ; a publication of the Association of Business Communication
112
Management information systems : mis quarterly
112
Choices
109
Agricultural Economics Research
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ECONIS (ZBW)
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Management von Kundenzufriedenheit in der Mobilfunkbranche
Gerpott, Torsten J.
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 485-522)
.
2012
Persistent link: https://www.econbiz.de/10009316686
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Management von Kundenzufriedenheit in der Mobilfunkbranche
Gerpott, Torsten J.
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 507-541)
.
2008
Persistent link: https://www.econbiz.de/10003745031
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