Resnick, Sidney; Samorodnitsky, Gennady - In: Management Science 46 (2000) 9, pp. 1236-1248
A system with heavy tailed service requirements under heavy load having a single server has an equilibrium waiting time distribution which is approximated by the Mittag-Leffler distribution. This fact is understood by a direct analysis of the weak convergence of a sequence of negative drift...