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~isPartOf:"Management decision : MD"
~person:"Gil Saura, Irene"
~person:"Loureiro, Sandra Maria Correia"
~person:"Töpfer, Armin"
~subject:"Customer satisfaction"
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Customer satisfaction
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Finite mixture SEM
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Information and Communication Technologies (ICT)
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Gil Saura, Irene
Loureiro, Sandra Maria Correia
Töpfer, Armin
Cheung, Fung Yi Millissa
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To, Wai Ming
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Chen, Chih-Cheng Volvic
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Revilla-Camacho, María Ángeles
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Management decision : MD
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
7
International journal of hospitality management
3
Journal of retailing and consumer services
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
The international review of retail, distribution and consumer research
2
European retail research
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of industrial and business economics
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Service business
1
Springer eBook Collection / Business and Economics
1
SpringerLink / Bücher
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
Tourism review : the official journal of the AIEST
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World review of entrepreneurship, management and sustainable development
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Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
Management decision : MD
55
(
2017
)
7
,
pp. 1558-1577
Persistent link: https://www.econbiz.de/10011731374
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