//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Management decision : MD"
~person:"Gil Saura, Irene"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Customer satisfaction"
~subject:"Hotellerie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Hotellerie
Beziehungsmarketing
2
Relationship marketing
2
Consumer behaviour
1
Einzelhandel
1
Finite mixture SEM
1
Finite mixture model
1
Information and Communication Technologies (ICT)
1
Information technology
1
Informationstechnik
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Relationship benefits
1
Relationship value
1
Retail trade
1
Retailing
1
Theorie
1
Theory
1
USA
1
United States
1
Value
1
Viral marketing
1
Virales Marketing
1
Word-of-mouth (WOM)
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Gil Saura, Irene
Loureiro, Sandra Maria Correia
Cheung, Fung Yi Millissa
2
To, Wai Ming
2
Chang, Ching-Hsun
1
Chen, Chih-Cheng Volvic
1
Chen, Chih-Jou
1
Chen, Yu-Shan
1
Colwell, Scott
1
Cossío-Silva, Francisco J.
1
Faullant, Rita
1
Fuentes-Blasco, María
1
Füller, Johann
1
Gilbert, Kenneth C.
1
Gonçalves, Helena Martins
1
Hogarth-Scott, Sandra
1
Hou, Jianrong
1
Hutter, Katja
1
Jiang, Depeng
1
Joshi, Ashwin
1
Moliner-Velázquez, Beatriz
1
Revilla-Camacho, María Ángeles
1
Sampaio, Patrícia
1
Vega-Vazquez, Manuela
1
Zhao, Xiaofeng
1
more ...
less ...
Published in...
All
Management decision : MD
International journal of hospitality management
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of vacation marketing : an international journal
2
The international review of retail, distribution and consumer research
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
European retail research
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of industrial and business economics
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Service business
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
Tourism review : the official journal of the AIEST
1
World review of entrepreneurship, management and sustainable development
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
Management decision : MD
55
(
2017
)
7
,
pp. 1558-1577
Persistent link: https://www.econbiz.de/10011731374
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->