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~isPartOf:"Management decision : MD"
~subject:"Customer satisfaction"
~type:"article"
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Customer satisfaction
Customer integration
11
Kundenintegration
11
Beziehungsmarketing
6
Relationship marketing
6
Kundenzufriedenheit
4
Betriebliche Wertschöpfung
3
Co-creation
3
Consumer behaviour
3
Konsumentenverhalten
3
Value co-creation
3
Value creation
3
Brand management
2
Customer value
2
Dienstleistungsqualität
2
Innovation management
2
Innovationsmanagement
2
Kundenwert
2
Markenführung
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Marketing management
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Marketingmanagement
2
Service quality
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Social web
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Affective commitment
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Arbeitszufriedenheit
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Bibliometrics
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Brand
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Brand professionals’ reflexivity
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Brand value
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Business services
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Business start-up
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Co-production
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Chen, Chih-Cheng Volvic
1
Chen, Chih-Jou
1
Cheung, Fung Yi Millissa
1
Faullant, Rita
1
Füller, Johann
1
Hutter, Katja
1
To, Wai Ming
1
Wu, Li wei
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Management decision : MD
Journal of retailing and consumer services
21
Journal of business research : JBR
14
International journal of hospitality management
10
The journal of services marketing
9
The service industries journal
9
Journal of service management
7
Journal of hospitality marketing & management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Service business
6
Tourism management : research, policies, practice
6
Cogent business & management
5
European journal of marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of the Academy of Marketing Science
4
Services marketing quarterly
4
Total quality management & business excellence
4
From customer retention to a holistic stakeholder management system : living a vision
3
International journal of quality and service sciences
3
Journal of marketing management : MM
3
Journal of service research
3
Journal of service theory and practice
3
Journal of service theory and practice : JSTP
3
Journal of strategic marketing
3
Journal of travel and tourism marketing
3
The journal of business & industrial marketing
3
The journal of consumer marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism management perspectives : TMP
3
Asia Pacific journal of marketing and logistics
2
Customer engagement marketing
2
Fokus Dienstleistungsmarketing
2
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
2
International journal of bank marketing
2
International journal of consumer studies
2
International journal of contemporary hospitality management
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of market research
2
International journal of services and operations management : IJSOM
2
Journal of Islamic marketing
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ECONIS (ZBW)
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1
The role of customer participation for enhancing repurchase intention
Chen, Chih-Cheng Volvic
;
Chen, Chih-Jou
- In:
Management decision : MD
55
(
2017
)
3
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011704289
Saved in:
2
Fair play : perceived fairness in crowdsourcing competitions and the customer relationship-related consequences
Faullant, Rita
;
Füller, Johann
;
Hutter, Katja
- In:
Management decision : MD
55
(
2017
)
9
,
pp. 1924-1941
Persistent link: https://www.econbiz.de/10011779004
Saved in:
3
The bright side and dark side of co-production : a dyadic analysis
Wu, Li wei
- In:
Management decision : MD
55
(
2017
)
3
,
pp. 614-631
Persistent link: https://www.econbiz.de/10011704317
Saved in:
4
Do task- and relation-oriented customers co-create a better quality of service? : an empirical study of customer-dominant logic
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Management decision : MD
53
(
2015
)
1
,
pp. 179-197
Persistent link: https://www.econbiz.de/10010520362
Saved in:
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