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~isPartOf:"Management information systems : mis quarterly"
~isPartOf:"Strategic outsourcing : an International journal"
~person:"Ibrahim, Sherwat Elwan"
~subject:"Business services"
~subject:"Outsourcing"
~type:"article"
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Management information systems : mis quarterly
Strategic outsourcing : an International journal
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Call center offshoring performance management : investigating opportunistic behavior in BPO
Ibrahim, Sherwat Elwan
;
Hanafi, Ahmed
- In:
Strategic outsourcing : an International journal
6
(
2013
)
3
,
pp. 292-312
Persistent link: https://www.econbiz.de/10010230148
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