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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~person:"Armony, Mor"
~subject:"Börsenkurs"
~subject:"Share price"
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Börsenkurs
Share price
Ankündigungseffekt
1
Announcement effect
1
Call centre
1
Callcenter
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Consumer behaviour
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Dienstleistungsqualität
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Forecasting model
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appointment scheduling
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balking
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call centers
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delay announcements
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delay prediction
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diffusion approximations
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healthcare
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heavy traffic
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many-server queues
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Armony, Mor
Yang, Liyan
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Does the past predict the future? : the case of delay announcements in service systems
Ibrahim, Rouba
;
Armony, Mor
;
Bassamboo, Achal
- In:
Management science : journal of the Institute for …
63
(
2017
)
6
,
pp. 1762-1780
Persistent link: https://www.econbiz.de/10011707236
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