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~isPartOf:"Managing consumer services : factory or theater?"
~subject:"Prozessmanagement"
~type_genre:"Case study"
~type_genre:"Handbook"
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Managing consumer services : factory or theater?
Doctoral thesis / LuleƄ University of Technology
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Connecting factory to theatre : lessons from a case study
Croom, Simon
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Baglieri, Enzo
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Managing consumer services : factory or theater?
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(pp. 45-67)
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2014
Persistent link: https://www.econbiz.de/10010478150
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