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~isPartOf:"Managing consumer services : factory or theater?"
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Dienstleistungsinnovation
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Service innovation
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Brasilien
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Brazil
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Managing consumer services : factory or theater?
Journal of business research : JBR
35
SpringerLink / Bücher
35
The service industries journal
31
Journal of Service Management
22
Journal of service management
21
Industrial marketing management : the international journal for industrial and high-tech firms
18
The journal of services marketing
17
Designing for service : key issues and new directions
16
International journal of services technology and management
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An introduction to industrial service design
14
Research
14
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
The journal of business & industrial marketing
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
International journal of innovation management
10
International journal of production economics
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Journal of Services Marketing
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Springer eBook Collection
10
International journal of hospitality management
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Journal of service research : JSR
9
Journal of Business & Industrial Marketing
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Journal of Business Research
7
Public management review
7
Service Engineering internationaler Dienstleistungen : [services made in Germany]
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Service business
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
European review of service economics and management
6
International Journal of Innovation Management (ijim)
6
International journal of business innovation and research : IJBIR
6
International journal of contemporary hospitality management
6
Journal of open innovation : technology, market, and complexity
6
Technological forecasting & social change : an international journal
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
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ZEW Discussion Papers
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Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
International journal of innovation and technology management
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ECONIS (ZBW)
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Innovation in services : the case of Fleury ; a diagnostic medical center
Vasconcellos, Eduardo P. G. de
;
Vasconcellos-Guedes, Liliana
- In:
Managing consumer services : factory or theater?
,
(pp. 211-231)
.
2014
Persistent link: https://www.econbiz.de/10010478137
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From service experiences to augmented service journeys : digital technology and networks in consumer services
Mandelli, Andreina
;
La Rocca, Antonella
- In:
Managing consumer services : factory or theater?
,
(pp. 151-190)
.
2014
Persistent link: https://www.econbiz.de/10010478141
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