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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Barnes, James G.
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Breen, Gordon A.
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King, Brian R.
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Managing service quality : MSQ ; an international journal
CA magazine : for professional accountants and financial managers
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Discussion paper / Centre for Economic Performance, London School of Economics and Political Science
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European Journal of Marketing
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European journal of marketing : EJM
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Internal marketing : directions for management
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International Journal of Bank Marketing
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International handbook of organizational teamwork and cooperative working
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Journal of Consumer Research
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Macromarketing: a Canadian perspective
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Managing customer relationships : a strategic framework
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Marketing research : state-of-the-art perspectives ; handbook of the American Marketing Association & Professional Marketing Research Society
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Problems in Canadian marketing : [papers]
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Psychology & marketing
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Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
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The almost customer: a missed opportunity to enhance corporate success
Barnes, James G.
;
King, Brian R.
;
Breen, Gordon A.
- In:
Managing service quality : MSQ ; an international journal
14
(
2004
)
2
,
pp. 134-146
Persistent link: https://www.econbiz.de/10007154009
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2
Establishing meaningful customer relationships: why some companies and brands mean more to their customers
Barnes, James G.
- In:
Managing service quality : MSQ ; an international journal
13
(
2003
)
3
,
pp. 178-186
Persistent link: https://www.econbiz.de/10007159483
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