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~isPartOf:"Manufacturing & service operations management : M & SOM"
~person:"Bichescu, Bogdan"
~person:"Verma, Rohit"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
2
Krankenhaus
2
Service quality
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healthcare operations
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Beziehungsmarketing
1
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Domestic care
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LOS
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Nursing home
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Relationship marketing
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Standardisierung
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Standardization
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customization
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hospital-acquired conditions
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nursing home
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readmissions
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service strategy
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Bichescu, Bogdan
Verma, Rohit
Akan, Mustafa
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Ayer, Turgay
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Ayvaci, Mehmet Ulvi Saygi
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Chandrasekaran, Aravind
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Hilafu, Haileab
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Hopp, Wallace J.
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Hu, Kejia
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Kong, Lu
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Manufacturing & service operations management : M & SOM
Journal of business research : JBR
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
Research handbook on services management
1
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ECONIS (ZBW)
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Effects of hospital-acquired conditions on readmission risk : the mediating role of length of stay
Bichescu, Bogdan
;
Hilafu, Haileab
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
4
,
pp. 1603-1621
Persistent link: https://www.econbiz.de/10014328895
Saved in:
2
Service chains' operational strategies : standardization or customization? : evidence from the nursing home industry
Kong, Lu
;
Hu, Kejia
;
Verma, Rohit
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
6
,
pp. 3099-3116
Persistent link: https://www.econbiz.de/10014299352
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